Last Updated: August 1, 2026
KuShang Star, operated by 广州酷尚猩际科技有限公司 (“KuShang Star,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide through this website.
This Privacy Policy explains what information we collect, how we use it, how long we retain it, and the rights available to you.
Information We Collect
We may collect the following information when you contact us or use our website:
- Your name
- Business email address
- Telephone or WhatsApp number
- Company name and country
- Venue size, expected capacity, budget and project requirements
- Information included in your messages, inquiries or attachments
- Basic technical information, such as IP address, browser type, device type, referring page and access time
You may provide this information through our contact form, email, WhatsApp, social media accounts or other communication channels.
How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Understand your venue and project requirements
- Prepare equipment recommendations, quotations and project proposals
- Communicate about flying cinema, dome cinema and VR entertainment solutions
- Arrange technical discussions, delivery, installation, training and after-sales support
- Maintain business records and customer service history
- Protect the security and proper operation of our website
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy.
Legal Bases for Processing
Where applicable data protection laws require a legal basis, we process personal information based on one or more of the following:
- Taking steps at your request before entering into a contract
- Performing a contract with you or your company
- Our legitimate interests in responding to business inquiries and developing customer relationships
- Your consent, where consent is required
- Compliance with applicable legal obligations
You may withdraw your consent at any time by contacting us. Withdrawal will not affect processing that took place before consent was withdrawn.
How We Share Information
We do not sell your personal information.
We may share information only when reasonably necessary with:
- Our employees and authorized sales or technical personnel
- Website hosting, email, customer relationship management and IT service providers
- Shipping, installation, payment or professional service providers involved in your project
- Government authorities or regulators when required by applicable law
- Business partners involved in delivering a requested solution, where appropriate
Service providers are expected to process information only for the services they provide to us and to apply appropriate security measures.
International Data Transfers
Because we work with customers and service providers internationally, your information may be processed in China or other countries outside your country of residence.
Where required by applicable law, we take reasonable steps to ensure that international transfers are subject to appropriate safeguards.
Data Retention
We generally retain inquiry and communication information for up to 24 months after our last communication.
If an inquiry results in a business transaction, we may retain relevant contractual, payment, shipping and support records for a longer period where necessary to perform the contract, provide after-sales service or comply with legal obligations.
We delete or anonymize personal information when it is no longer reasonably required.
Data Security
We use reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
However, no website, email service or internet transmission method can be guaranteed to be completely secure.
Cookies and Technical Information
Our website may use essential cookies, server logs and similar technologies required for website operation, security and performance.
We may introduce analytics or advertising technologies in the future. Where consent is required by applicable law, we will request consent before placing non-essential cookies and will update this Privacy Policy accordingly.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your information
- Restrict or object to certain processing
- Withdraw consent
- Request a portable copy of certain information
- Lodge a complaint with an applicable data protection authority
To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing a request.
Third-Party Websites and Platforms
Our website may contain links to third-party services, including WhatsApp, Facebook, Instagram and TikTok.
When you leave our website or communicate through a third-party platform, that platform may process your information under its own privacy policy. We are not responsible for the privacy practices of third-party websites or platforms.
Children’s Privacy
Our products and services are intended for businesses and professional project customers.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so that we can review and delete it where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or legal obligations change.
The latest version will be published on this page, together with an updated “Last Updated” date.
Contact Us
For questions, privacy requests or concerns about this Privacy Policy, please contact:
KuShang Star
Operated by: 广州酷尚猩际科技有限公司
Email: info@kushangstar.com
Website: https://kushangstar.com